Tourism Grading Council of South Africa

Although Tourism Grading is not mandatory, it is the preferred benchmarking system. There is little doubt that international and domestic tourists are looking for the Tourism Grading Star symbols on properties as they plan their trips.

Government has passed a white paper making it compulsory for employees to only make use of Tourism Grading Council of South Africa graded establishments.

SATOUR are now only distributing the TGCSA book internationally at trade fairs, SATOUR office, embassies etc.

My task as an assessor is to ensure that you are in possession of all the facts - that you know what to do to become graded, how it will benefit you, what it will cost you, what you get in return and most importantly, what you have to do to achieve the grading you want.

About Pam Nel

Currently a Registered Assessor with the South African Tourism Grading Council, Pam Nel is also a Hospitality Consultant, Freelance Caterer and Building Project Manager.

Trained as an architectural technician, Pam moved to Holland in 1989. What followed was a major career change when she decided to follow her life-long passion for food.

As Executive Chef in a very up-market silver service restaurant in Den Haag with two dining rooms serving 12 – 250 patrons, Pam had the privilege of cooking for many famous people, and they had the privilege of enjoying Pam’s food.

In 1994, the announcement of South Africa’s first democratic general elections saw South Africa climb from 89th to 3rd on the diplomatic protocol list. Recognising Pam’s talent in the kitchen, the South African Embassy offered her the job of In-House Events Chef in Den Haag.

Star Grading - What You Need To Know

Here's what you get when you have your establishment graded by the Tourism Grading Council of South Africa

Your establishment is immediately seen as being part of a legitimate and credible organisation.This offers substantial consumer confidence.
Graded establishments may use the Grading Council logo (star) in all their marketing material.
All graded establishments get a free listing on our website www.tourismgrading.co.za
Only graded establishments and conference venues have the opportunity to advertise in our official printed accommodation guide – The Star Guide. This guide is the only accommodation guide distributed by SA Tourism via its call centre and offices worldwide.